Certification demonstrates commitment to continuous improvement and customer satisfaction.
KENT, OHIO – November 2018 – Smithers-Oasis, a worldwide
leader in providing solutions throughout the plant and flower supply chain from
propagation to consumer, announces that its Kent, Ohio headquarters and
facilities have been certified under ISO 9001:2015 as of September 6, 2018.
The company earned its certification and has been audited
and registered by Bureau Veritas, a
world leader in laboratory testing, inspection and certification services.
“Earning ISO 9001:2015 certification has opened new doors of
opportunity within the company for global collaboration,” said Jim Daly, Vice
President, FLORALIFE®/Grower Global Operations and Corporate
Research. “This certification demonstrates our desire to always perform at the
highest levels of quality and efficiency. It’s essential to delivering
innovative, high quality and customer-focused solutions to our customers.”
Smithers-Oasis began its internal preparation for
certification in January 2017, by evaluating its existing procedures and
aligning them with the new requirements. The scope of the audit encompassed
design, development, planning, documentation, testing and manufacturing of
grower, post-harvest floral and engineered products. The facilities covered in
the certification included Smithers-Oasis corporate headquarters,
Smithers-Oasis corporate research facility and the OASIS® Grower
Solutions and Engineered Products facility, all located in Kent, Ohio.
The ISO certification process involved more than 100 Smithers-Oasis
employees, from managers to floor personnel. The team members, who were led by
Chuck Miller, Corporate Quality Systems Manager, Smithers-Oasis, and Joe Scott,
Quality Manager, Smithers-Oasis, received training on quality management
systems and tools and new processes as they related to ISO standards. Key leaders
of the certification team received extensive internal auditor training that
helped them coach and direct other team members through the entire auditing
“For any company, the road to certification requires time
and commitment, and ours was no different,” said Miller. “This achievement is a
part of an ongoing improvement cycle that provides additional assurance to our
customers that we are focused on continuous improvement and customer
International Organization for Standardization (ISO)
9001:2015 is the most updated standard of its kind and focuses on quality
management systems and performance. It assists companies in developing a
management system that aligns quality with their wider business strategy. There
is a focus on risk-based thinking and accountability in all organizational
processes that helps improve communications, efficiency, and implementation of
The company recently celebrated its certification with a
companywide event on October 26, 2018.