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FREQUENTLY ASKED QUESTIONS (FAQ)

  1. What kinds of products do you sell?


  2. Smithers-Oasis offers a selection of floral foams, both wet and dry for fresh and silk arrangements - in many different shapes and sizes, plus a comprehensive range of arranging aids and floral sundries for the retail florist.

    A line of post-harvest products is also available in most markets worldwide. A variety of craft/hobby and consumer products are also sold in most major markets.

    As well, the Smithers-Oasis grower division sells plant propagation and wetting agent products to the commercial greenhouse industry in most major markets.

  3. What do I do when I get my bouquet of fresh flowers home?


  4. Re-cut all the stems under water, in warm water. Re-cutting removes the sealed-over end of each stem and immediately allows an uptake of water, while reducing the chance of air bubbles blocking the stem. Be sure to cut the stems at an angle with a sharp knife. Scissors may crush the stem, cutting off its ability to take up water. Remove all foliage below the water line in your vase or container, as flower foliage in water can be a carrier of bacteria.

  5. How do I saturate floral foam?


  6. Fill a clean tub or container with fresh water and a measured amount of OASIS® floral nutrient or flower food solution. Place the floral foam brick (or any portion of it) onto the top of the fresh water with floral nutrient, and allow the foam to float freely down into the water. DO NOT FORCE THE FOAM down into the water - this will create air pockets, prohibiting the transfer of water from the foam to the stem. OASIS® Deluxe and Premium floral foams are a dense cell structure, in order to hold heavy-stemmed flowers, and will take longer to saturate. Medium-density foams, such as Standard or Ideal, will saturate in less than 50 seconds. OASIS® Instant floral foams are punched with holes, making saturation even faster.

    Remember, water must be added daily to replenish supply.

  7. Do you sell ribbon or tulle?


  8. Smithers-Oasis companies, worldwide, sell a variety of floral accessory products. Please contact your local Smithers-Oasis representative for more information on the product selection available in your market.

  9. Can consumers purchase OASIS® products directly from Smithers-Oasis?


  10. Many OASIS® floral and craft products are sold in garden centers, hobby stores, craft retail stores, and in some retail florist shops. These products can include wet and dry foams - individually wrapped or loose, tapes, florist wire, pins, picks, moss, topiary shapes and sizes, scissors, bowls with floral foam, and STYROFOAM® brand plastic foam shapes and sizes in some markets.

    Grower products are sold exclusively through distributors for the greenhouse grower market.

    Please contact your local Smithers-Oasis representative for more information on where you can find OASIS® floral, craft, or grower products in your area.

  11. Do you sell flowers or plant material?


  12. Smithers-Oasis sells only hard-good supplies and no perishable cut flowers or plants.

  13. Where can I obtain an MSDS (Material Safety Data Sheet)?


  14. Please contact your local Smithers-Oasis office for this information.

  15. Where can I obtain a list of OASIS wholesalers/distributors in my local area?


  16. Please contact your local Smithers-Oasis office for a listing of floral or grower wholesalers/distributors in your area.

  17. What is the difference between FOAMFRAMES® and NAYLORBASE® floral products?


  18. In the NaylorBase® product range, the foam is contained in a rigid plastic base and contains a greater depth of foam. With FoamFrames® products, the foam is adhered to a backing material.

  19. What is OASIS® Growing Medium?


  20. OASIS® Growing Mediums are rigid, open-celled, water-absorbing foams specifically designed for optimal callus and rapid-root formation. Outstanding performance is due, in part, to the unique cell structure, which closely resembles the cellular structure of the plant itself. The composition of the foam anchors the plant and provides capillary action for feeding water to inserted cutting. These mediums offer the propagator many advantages.

 

Great resources for everyone
 
Floralife® Europe
 
art & science of fresh design™
 
post harvest 101
 
Floralife® FAQs
 
florists
 
growers
 
flower lovers
 
industry links
 
technical facts
 


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